Carspire (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], use our mobile application, or rent a vehicle from us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site, application, or use our services.

Information We Collect

Types of Data Collected

Personal Data

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Your first and last name
• Address, State, Province, ZIP/Postal code, City
• Email address
• Telephone number

   Demographic information:

• Your age
• Gender
• Hometown
• Interests
• Information provided when you:
• Register with the site or our mobile application
• Participate in various activities related to the site and our services, such as:
• Online chat
• Message boards

Payment Data

• Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a reservation, or request information about our services from the site or our mobile application

Vehicle and Rental Data

• Information related to the rental of our vehicles, such as your driving license details, rental period, rental location, and usage data of the rental vehicle

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site, mobile application, and our services to:

• Provide and maintain our Service, including monitoring the usage of our Service
• Facilitate the rental process
• Process your transactions and send you related information, including rental confirmations and invoices.
• Manage your account and provide you with customer support
• Communicate with you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications about your account or transactions with us and send you information or request feedback about features on our sites or applications or changes to our policies
• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.

• Provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.
• Ensure the security of our services, prevent fraud, and address technical issues.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company

With Affiliates

We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.

With other users 

When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your consent

We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

Your Personal Data will be kept by the Company only for as long as necessary for the purposes outlined in this Privacy Policy. We will maintain and utilize Your Personal Data to fulfill our legal obligations, such as complying with applicable laws, resolving disputes, and enforcing our legal agreements and policies.

Additionally, the Company will retain Usage Data for internal analysis purposes. Usage Data is typically retained for a shorter duration, unless it is utilized to enhance security or improve the functionality of Our Service, or if legal requirements dictate a longer retention period.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operational offices and in other locations where the involved parties in processing are situated. This implies that such information may be transferred to, and stored on, computers located outside of Your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy, followed by the submission of such information, signifies Your agreement to such transfer.

The Company will take all reasonably necessary steps to ensure that Your data is handled securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will occur to an organization or country unless adequate controls are in place, including the security of Your data and other personal information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

+1 347-766-0544

contact@thecarspire.com